Star Path English – Privacy Policy
Last updated: 26/11/25
Star Path English (“we”, “our”, “us”) is committed to respecting your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
By using our website, booking a class, or contacting us, you agree to the terms below.
Information We Collect
We may collect the following information when you interact with us:
Provided directly by parents or students:
• Student name and age
• Parent/guardian contact details (email, WeChat, phone number)
• English level or school information (if provided)
• Scheduling preferences
• Notes or messages you choose to send us
Automatically collected via our website:
• Basic website analytics (page views, device type, country)
• Form submission data
We do not collect or store any payment card information. Payments are handled externally through your chosen payment provider (e.g., WeChat Pay, bank transfer, Alipay, or PayPal).How We Use the Information
We use the information for purposes including:
• Scheduling and delivering online English lessons
• Communicating with parents about classes, progress, and updates
• Providing access to learning materials (such as Raz-Kids)
• Improving our teaching services
• Managing student records and class history
• Responding to messages or enquiries
• Ensuring account and subscription accuracy (where applicable)
We do not sell or rent any personal information.Raz-Kids & Third-Party Services
If your child receives a Raz-Kids login:
• We create and manage the account on your behalf.
• Basic student information (name or nickname) may be entered into the Raz-Kids system to allow access.
• Raz-Kids has its own privacy policy, which governs their platform.
We only submit the minimum information required to create student access.Storage & Protection of Your Information
We take reasonable steps to keep your information safe.
Information may be stored using:
• Secure password-protected devices
• Raz-Kids teacher dashboard
• Email or WeChat chat history (for communication and scheduling only)
We do not guarantee perfect security, but we take privacy seriously and limit access to information to the teacher only.Photos, Videos & Lesson Recordings
• Screenshots, photos, or videos of lessons will never be shared publicly without prior verbal or written permission from the parent/guardian.
• Any approved media will only be used for the agreed purpose (e.g., progress tracking or marketing).Information Sharing
We may share information only in these cases:
• When required to provide a learning service (e.g., creating a Raz-Kids login)
• When legally required (e.g., safety concerns or official requests)
• If a parent explicitly requests or consents to sharing
We do not share information with advertisers, marketers, or unrelated third parties.Access, Corrections, or Removal
Parents may request:
• To see what information we hold
• To correct inaccurate information
• To delete their information once all lessons and administrative matters are complete
Requests can be made via WeChat or email.Children’s Privacy
We understand the importance of protecting children’s information.
• All data about minors is provided voluntarily by the parent/guardian.
• We communicate with parents, not directly with children outside scheduled lessons.
• Personal information about students is kept minimal and private.Website Cookies & Analytics
Our website may use basic analytics tools to understand how visitors use the site.
This may include:
• Page views
• Device type
• Browser language
• General geographic region
No personally identifying information is collected automatically.Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date.Contact
If you have any questions about this Privacy Policy, please contact us:
• WeChatID: StarPathEnglish
• Email: info@StarPathEnglish.com / StarPathEnglish@outlook.com
• Facebook: Star Path English
• Website contact form
We aim to respond within 24 hours